Hosting & Domains
Domains, hosting, business email and SSL set up correctly and kept running.
Maintenance & support
Keep what you have built healthy
We keep websites, applications and automations updated, secure and monitored, fix problems quickly and make steady improvements, whether we built them or not.
The problem
What happens without maintenance
Software that is not maintained becomes slower, less secure and more expensive to fix.
Security vulnerabilities
Outdated dependencies and plugins invite attacks.
Unresolved bugs
Small issues pile up and frustrate users.
Unnoticed downtime
Outages go unseen until customers complain.
No one to call
The original developer has moved on.
Our approach
Predictable, proactive care
A monthly plan covers updates, monitoring and a set amount of fixes and improvements.
- Scheduled updates tested on staging first
- Daily backups and restore checks
- Uptime and error monitoring with alerts
- An agreed response process for issues
- Monthly summary of work done
Capabilities
What our Maintenance & Support work covers
Pick one capability or combine several. Each is scoped, estimated and delivered with the same engineering standards.
Updates
Framework, plugin and dependency updates.
Backups
Automated backups with periodic restore tests.
Monitoring
Uptime, errors and performance alerts.
Bug fixes
Investigation and fixes for reported issues.
Improvements
Small features and content changes each month.
How we work
How we deliver Maintenance & Support
Onboard
Review code, hosting and access; set up monitoring.
Stabilise
Fix urgent issues and outdated components.
Maintain
Routine updates, backups and checks.
Improve
Agreed improvements each month.
Technology
Technology we use
Chosen for reliability, maintainability and fit with your existing stack.
Monitoring
Platforms
Tooling
Use cases
Where teams put this to work
Common starting points. Your process will have its own details, which is why every engagement starts with discovery.
- 01
Website care plan
Updates, backups and edits for a business website.
- 02
Application support
Ongoing support for a custom web application.
- 03
Automation monitoring
Keeping n8n and Zapier workflows running.
- 04
Inherited codebase
Taking over a system built by someone else.
Industries
Built for operational teams across industries
The patterns carry across sectors. What changes is the data, the systems and the rules, and we learn those first.
Professional services
Automated intake, document workflows and client reporting for agencies, consultancies and firms.
E-commerce & retail
Order, inventory and customer-service automation connected to your store and ERP.
SaaS & technology
Product engineering, integrations and AI features for software companies.
Education
Admissions, learning platforms and administrative automation.
Real estate
Lead handling, listings and transaction workflows for brokerages and property teams.
FAQ
Maintenance & Support questions
Straight answers to the questions that come up in first calls.
Can you maintain a site or app you did not build?
Yes. We start with a review to understand the code and hosting, then take over maintenance.
What does a maintenance plan include?
Updates, backups, monitoring, bug fixes and a set amount of improvement work each month, agreed upfront.
How quickly do you respond to issues?
Response times are agreed in your plan, with faster handling for issues that take the site or app down.
Related services
Often combined with
Most engagements touch more than one discipline. The same team can take you from strategy to production.
Cloud Deployment & DevOps
Cloud infrastructure, CI/CD pipelines and monitoring for reliable, repeatable releases.
Start a project
Tell us what is slowing your team down
Share the workflow, product or team challenge. We will come back with a clear recommendation and next steps.
Intro call · Fixed-scope proposal · No obligation