AI & Automation
AI agents and workflow automation that remove manual work across your tools.
AI integration
Add AI to the tools you already use
We integrate language-model features into your existing products and systems, from smart search and summaries to classification and drafting, with the security and monitoring production use needs.
The problem
AI that never leaves the playground
Teams copy data into chat tools by hand because AI is not built into their actual systems.
Copy and paste into chat tools
Staff paste customer data into public AI tools to save time.
Data handling concerns
Nobody is sure what data is sent where.
Unpredictable cost
Usage and model costs are not monitored.
Stalled pilots
Proofs of concept never reach the product.
Our approach
AI built into your systems
We add AI where work already happens, with controlled data flows and measurable quality.
- AI features inside your existing product or tools
- Clear rules on which data is sent to which model
- Structured outputs validated before they are used
- Usage and cost monitoring with limits
- Evaluation sets to measure quality over time
Capabilities
What our AI Integration work covers
Pick one capability or combine several. Each is scoped, estimated and delivered with the same engineering standards.
Smart search
Search that understands meaning across your documents and records.
Summaries and extraction
Summaries of calls, tickets and documents; key fields extracted.
Classification and routing
Tag, prioritise and route items automatically.
Drafting assistants
Draft replies, descriptions and reports for review.
Secure AI APIs
Server-side integration with logging, limits and access control.
In practice
Automation patterns we build
Business event, AI processing, system action, notification. Select an example to see how it runs.
- Leadform.
submitted - AI Agentqualify + enrich
- CRMdeal.
created - Slack#sales notified
- Ticketticket.
created - AI Agentclassify + draft
- Helpdeskpriority set
- Teamagent assigned
- Inboxinvoice.
pdf - AI Extractfields + checks
- ERPbill.
drafted - Approverreview requested
- Schedulemon 08:00
- Data synccrm + billing
- AI Summarytrends + risks
- Slack#leadership
How we work
How we deliver AI Integration
Identify
Find the tasks where AI saves the most time safely.
Prototype
Test the feature on real examples.
Integrate
Build it into the product with security and monitoring.
Measure
Track quality, usage and cost after launch.
Technology
Technology we use
Chosen for reliability, maintainability and fit with your existing stack.
Models
Integration
Data
Systems
Use cases
Where teams put this to work
Common starting points. Your process will have its own details, which is why every engagement starts with discovery.
- 01
Call and meeting summaries
Summaries and next steps saved to the CRM.
- 02
Ticket classification
Incoming tickets tagged and prioritised automatically.
- 03
Product description drafting
Draft copy for review in your store or CMS.
- 04
Semantic search
Find answers across documents in plain language.
Industries
Built for operational teams across industries
The patterns carry across sectors. What changes is the data, the systems and the rules, and we learn those first.
SaaS & technology
Product engineering, integrations and AI features for software companies.
E-commerce & retail
Order, inventory and customer-service automation connected to your store and ERP.
Professional services
Automated intake, document workflows and client reporting for agencies, consultancies and firms.
Finance operations
Invoice processing, reconciliation support and reporting automation.
Education
Admissions, learning platforms and administrative automation.
FAQ
AI Integration questions
Straight answers to the questions that come up in first calls.
Is our data used to train AI models?
Business API offerings from major providers generally do not train on your data by default, but terms vary. We review provider terms with you and design data flows to send only what is needed.
Can you add AI to software we did not build?
Often, yes, through its API, plugins or an integration layer. We assess what the system allows first.
How do you control AI costs?
We choose models per task, cache where possible and set usage limits and alerts.
Related services
Often combined with
Most engagements touch more than one discipline. The same team can take you from strategy to production.
n8n Automation
n8n workflows, self-hosting and migrations from Zapier or Make, built and maintained for you.
AI Agent Development
Custom AI agents that qualify leads, triage support and process documents, with human oversight.
Start a project
Tell us what is slowing your team down
Share the workflow, product or team challenge. We will come back with a clear recommendation and next steps.
Intro call · Fixed-scope proposal · No obligation